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Certification:
Salt Lake Tooele Applied Technology College (SLTATC) Certificate of Proficiency:
Customer Service
Length:
Open-entry/Open-exit: Approximately 390 hours Locations & Hours of Availability:
Salt Lake Campus
3760 S. Highland Drive, Suite 200
Salt Lake City
8 a.m. - 8 p.m. Monday - Thursday
8 a.m. - 12 p.m. Fridays
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Rose Park Campus
1400 W. Goodwin Ave. (1145 North)
Salt Lake City
8 a.m. - 8 p.m. Monday - Thursday
8 a.m. - 12 p.m. Fridays
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Tooele Campus
66 W. Vine Street, Tooele
9 a.m. - 5 p.m. Monday & Thursday
9 a.m. - 8 p.m. Tuesday & Wednesday
9 a.m. - 12 p.m. Fridays
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Math and English levels:
Adult students will be assessed using the Test of Adult Basic English (TABE) Locator and Survey or through high school or college transcripts. High School students will be assessed by their counselor.
Admission Requirements:
• None |
Occupation & Licensure Requirements:
• None |
Skills you will learn:
• Basic data entry/keyboarding
• Basic computer usage
• Business writing, proofreading and math
• Job-seeking skills
• Workplace relations
Program Disclosure Documents
The College has a detailed disclosure document which discusses important information about being a student in Business Technologies programs. Access the program disclosure documents here.
Tuition and Fees Calculator
| General College Tuition & Fees |
Amount
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| Tuition: 1-6 hours per week |
$ 3 per hour |
| Tuition: 7-11 hours per week |
$ 1.35 per hour |
| Tuition: 12-20 hours per week |
$ 1.75 per hour |
| Tuition: 21-40 hours per week |
$ 1.35 per hour |
| Late Payment |
$ 5.00 |
| Registration - Program |
$ 40.00 |
| Registration - Single Class |
$ 5.00 |
| Re-enrollment |
$ 20.00 |
| Schedule Change |
$ 5.00 |
| Transcript |
$ 3.00 |
| UCAT Graduation |
$ 15.00 |
Prices as of July 1, 2008. Subject to change without notice.
*All costs are ESTIMATIONS based on 100% progress, for in-state students. Actual training time and costs are based on the student’s schedule and progress. Public High School students attend TUITION FREE but must pay all fee and textbook costs. Tuition and fee information is published on the College web site. This publication is not a contractual agreement. While all costs are good faith estimates, many costs are variable and outside of the control of the College
**See bookstore for texts required by course and current pricing.
Tuition rates are established and approved by the Utah State Board of Regents and the Utah College of Applied Technology Board of Trustees. In accordance with State law, the public will be notified in advance and will be able to comment regarding any proposed changes in tuition.
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Great customer service is a key to the success of today’s businesses, and companies rely on their employees to represent themselves and the company in a professional manner as they assist customers. Employees who have been trained in basic business skills and in accepted customer service practices can be a strong asset to a wide range of companies. The SLTATC Customer Service program provides foundational training in basic business practices and operations, preparing you for employment in a variety of organizational settings.